Return & Refund Policy

Return & Refund policy

 

Products can be different than shown product’s image in website, advertising banners / hoardings, and advertisements.

Returns:

  • Product once received can only be replaced in case of manufacturing defect.
  • Being a natural product wood color and grains will never be same for two products, and this cannot be the reason for cancellation.
  • Since it is a customized product so once an order is placed, it cannot be cancelled after 24 hours.
  • Please write to us at info@a3dart&craft.co.in, or call us on our support numbers, and we will contact you within 24 hours of receiving your request.
  • Products should be returned in their original packaging along with the original price tags, barcodes, labels, user manual, warranty card and invoices etc.
  • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit.
  • The returned Products are subject to verification and checks by A3D ART & CRAFT in order to determine the legitimacy of the return.
  • NO REFUNDS in case of Custom Designs & 100% Advance will be required.

Read Below:

Return & Refund Policy

Burned Product, Damaged Product, Water Damaged Product, Customized Product, Cracked Product etc. are not Returned or Refundable or Replaced.

Mostly refunded money take normally 24 hours in transfer back in your way of transaction.

In case of when you got your product and you want to be return it, please write us a e-mail within 7 days from date of received of your product on “Info@A3D Art & Craft.co.in” with your “username, registered e-mail, mobile number, product bill”, we will arrange a reverse pickup for the product. We only issue your refund after we get product back.

Once you have requested the cancellation of item(s) in your order, A3D ART & CRAFT will complete the cancellation and initiate the refund, depending on your preference.

 

Cancellation Policy

We hope you will never cancel any of our products, if you want to do that we really sorry we are unable to make you happy.
If you cancel your order within 24 hours of placing the order to us we will refund your amount as soon as possible.

If you cancel your order after 24 hours from your order placing time, your refundable amount will be chargeable as our Return & Refund Policy.

If you unable to cancel your order e-mail us: Info@A3D Art & Craft.co.in

If you are unable to receive the product it will be self canceled and your amount refund will be chargeable as our Return & Refund Policy.

 

Replacement & Damaged Policy

Burned Product, Damaged Product, Water Damaged Product, Customized Product, Cracked Product etc. are not Returned or Refundable or Replaced.

If you got any damaged product it would not be refund it can be replaced by similar product.

A3D ART & CRAFT are only liable of damaged product liability when you make a video with date and time during opening product package.

If you want to claim warranty of a damaged product with us, write us a e-mail on “Info@A3D Art & Craft.co.inwithregistered e-mail, username, mobile number, product bill, video that would you make during opening the product package”.

 

NOTE: 

A3D ART & CRAFT will not liable of any warranty / guarantee or replacement if you did not make any video with date and time during open the package, or if you purchase any product without a valid bill from anywhere.

 

Custom Orders

Custom products orders can’t be cancelled or refundable after 24 hours at the time of placing order.

For more details click links below

“A3D Art & Craft.co.in/terms-conditions”

“A3D Art & Craft.co.in/custom-products”

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